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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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JIM GRISSO

November 18, 2025

5  out of  5
rating by JIM GRISSO
"So personable and professional. Great people to take care of all your insurance needs !"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Gabriel Kirtley

November 13, 2025

5  out of  5
rating by Gabriel Kirtley
"Branden and Levi are great. Always take care of my insurance needs."
We responded:
"Hi Gabriel! Thanks for the feedback! We are here to help! "
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Tina Carman

November 13, 2025

5  out of  5
rating by Tina Carman
"Levi was very helpful and professional. He provided effective and prompt responses to my questions and assisted my family in saving 500 dollars ."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Patrick Deem

November 12, 2025

5  out of  5
rating by Patrick Deem
"Can’t say enough about the professionalism I’ve dealt with at Brandon’s office. From Beth to the front desk I’ve never had a worry I wouldn’t be taken care off. Even when a little grump because of a claim issue on a totaled car, the team worked hard to get me what was owed. Thank you Team BH! Best team to deal with in my 26 years with them."
We responded:
"Hi Patrick! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Richard Williams

November 6, 2025

5  out of  5
rating by Richard Williams
"Branden Haines, and his entire office team, have always been there for me. They will go above and beyond to help with any insurance policy questions or issues with claims."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Maxten Miller

August 21, 2025

5  out of  5
rating by Maxten Miller
"Absolutely love everyone at Branden's office! Levi was nice and professional helping me get homeowners insurance for my first home. Mary is always a breath of fresh air when she answers the phone or greets me at the front desk. Beth has always been so helpful and knowledgeable. Branden has a fantastic team working for him and I'm proud to be insured there!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Brooke Rashed

July 20, 2025

5  out of  5
rating by Brooke Rashed
"Sweet, professional and great savings!! Max helped me tremendously! Thx 🙏🏼"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Luis Acosta

July 17, 2025

5  out of  5
rating by Luis Acosta
"Levi did a wonderful job and saved me a ton"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Genieva Maiden

July 9, 2025

5  out of  5
rating by Genieva Maiden
"Max was super helpful."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Matt Mason

July 3, 2025

5  out of  5
rating by Matt Mason
"Max was very helpful with the transition process. Explained everything very thoroughly."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Lakisha Harris

June 22, 2025

1  out of  5
rating by Lakisha Harris
"10+ years down the drain. Someone made a mistake on my account costing me over 80 dollars extra being withdrawn from my bank. When I called I was told there was a misunderstanding and it's fixed but I can't get my money back, it will be credit on my insurance account and deducted over a few payments. I begged to have the money back in my bank so I can pay my bills, but to no avail. I budget 100 bucks a week to feed my family, 20 bucks for food doesn't go far these days. I have to skip my bill and get a late fee which my insurance company wont pay, nor will I get any interest. Someones mistake has cost me. Not a good business practice. I guess the money will be going back into my account after all since I will be going somewhere else for insurance.I don't like money being taken away from my family."
We responded:
"Lakisha, we are truly sorry that there was a glitch in the system that caused the error. We really do appreciate your business and strive to have great customer service. "
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Jaclyn Tanner

June 20, 2025

5  out of  5
rating by Jaclyn Tanner
"Best customer service in town! Especially Levi, always there when I call and always available when I need something. :)"
We responded:
"Levi is great at his job and we are lucky to have him! "
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Birdie Davis

May 21, 2025

5  out of  5
rating by Birdie Davis
"I was confused about my bill with State Farm, the Brandon Haines group. I have had insurance with them for years and have always gotten great service from them. I recently bought a new car and was confused about what I had paid and what I owed. I called in and spoke with Mary. She was great. She helped me figure out what was paid and what was not. She was very patient and understanding. She never once made me feel stupid for asking. She explained everything to me in plain English so I understood. I do so much appreciate the service I received. State Farm is there when I need them, and I am glad."
We responded:
"We appreciate you Birdie! So glad we were able to help! "
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Hunter Jones

May 14, 2025

5  out of  5
rating by Hunter Jones
"I’ve had a fantastic experience with Max at State Farm. The team is knowledgeable, responsive, and truly goes above and beyond to make sure I understand my options and feel confident in my coverage. Whether it’s home, auto, or life insurance, they’ve helped me find the best policies at great rates. I highly recommend them to anyone looking for reliable and personalized service"
We responded:
"Awesome to hear that Max was able to take care of your insurance needs and provided amazing Customer service! "
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John Fowler

May 13, 2025

5  out of  5
rating by John Fowler
"Helpful and attentive agents. We've been with them for years."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Linda Belcher

May 8, 2025

5  out of  5
rating by Linda Belcher
"BRANDEN WAS VERY HELPFUL AND KNOWLEDGEABLE AND WAS ABLE TO SAVE ME MONEY. GREAT CUSTOMER SERVICE."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Todd Decker

April 30, 2025

5  out of  5
rating by Todd Decker
"Was great to work with getting the policy started"
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Katrina King

April 17, 2025

5  out of  5
rating by Katrina King
"Lexi was an amazing agent. Very kind, professional, and personable. Enjoyed my time and experience with her and this agency!"
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ashley Birkhead

April 15, 2025

5  out of  5
rating by ashley Birkhead
"Max was super helpful!"
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Nedra Rice

April 11, 2025

5  out of  5
rating by Nedra Rice
"Very professional, good customer service!!"
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Rick Ranck

April 5, 2025

5  out of  5
rating by Rick Ranck
"I'm very pleased with the service that Lexi provided me."
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THEOBLISTD. CARTER

April 2, 2025

5  out of  5
rating by THEOBLISTD. CARTER
"Lexi is one of the best I've ever dealt with! She's friendly & outgoing & does a good job getting what us customers want based on each individuals need."
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Jordan Fritts

April 1, 2025

5  out of  5
rating by Jordan Fritts
"Levi Tanner has gone above the standard for my fiancé and I to give us the best experience with State Farm. The transition was seamless and the communication has been incredible. Simple things such as great customer service truly go a long way. Grateful we had him to walk us through the process and get us the best rate possible."
Profile photo of James “Jimbo” Woomer

James “Jimbo” Woomer

April 1, 2025

5  out of  5
rating by James “Jimbo” Woomer
"Very satisfied with my coverage and the gentleman Max at State farm in Owensboro KY was super helpful and nice"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Michelle Young

March 27, 2025

5  out of  5
rating by Michelle Young
"Amazing! State Farm is saving us nearly $1300 a year on our home owner’s policy alone, not to mention the savings on our auto policy. Max is the BEST to work with. Top notch customer service."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "