State Farm® Insurance Agent Branden Haines
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Cassidy Casey
February 19, 2026
"Levi was very helpful and responsive. He helped me get good prices."
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Owensboro to know that you had such a wonderful experience with us here on State Farm Agent Branden Haines’s Team."
Kristin Hagan
February 13, 2026
"Levi with this office has been amazing to work with. He has taken his time to answer and all questions I have had. My previous car was totaled by the hail storm and after dealing with that, I vowed to never use State Farm again, but Levi has really been a saving grace. 10/10 would recommend anyone to work with him."
"We appreciate your review, Kristin. We are so happy that you had such a wonderful experience with State Farm Agent Branden Haines’s Team here in Owensboro ! "
Mary Alice Wethington
February 12, 2026
"Always prompt about answering questions and very helpful."
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Jeanne Etheridge
February 12, 2026
"I have been a customer since the office was opened and have always received excellent service. They are always available to answer questions and provide guidance on needs. I feel they care about me as a person and not just a file number."
"Thanks so much for the amazing review, Jeanne! We really appreciate your support here in Owensboro . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
mackenzie young
February 12, 2026
"Branden and his team always deliver the best service! they help out at anytime in anyway! they always go above and beyond and are always so kind and happy to help! I wouldnt trust anyone else with my insurance needs- if you don’t have Branden Haines State Farm then what are you doing?"
"mackenzie, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Branden Haines’s Team is just a call or email away!"
Michael Cooper (Yojimboski)
January 23, 2026
"I can’t say insurance is my favorite thing to pay for, but having a good point of contact makes it easier. I can’t speak for everyone there, but Clayton is the best. At one point his email account was down and I thought he didn’t work there anymore, I almost lost it. Lucky for all of us it was just an email error."
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Michael, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Branden Haines’s Team—we are always here to help! "
Heath Stone
January 8, 2026
"Great insurance agency to work with! They take care of my businesses insurance as well as my personal and make everything simple and easy. Super responsive, easy to talk to, and they actually understand what my businesses need. It’s nice not having to worry about coverage because I know they’ve got it handled. Highly recommend."
"Hi Heath! Thank you for the amazing review! We appreciate you. "
Richard Williams
January 7, 2026
"Branden Haines, and his entire office team, have always been there for me. They will go above and beyond to help with any insurance policy questions or issues with claims."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Alfred Gilmore
December 22, 2025
"These are the best, most professional, helpful people I’ve ever had to deal with!! Especially Levi Tanner!!"
"We appreciate you and your review Alfred! Levi is pretty great. "
Denney Cecil
December 22, 2025
"If I could rate this office any higher, I certainly would. Branden, Beth and the entire staff at this office provide Professional~ Personalized~Top Notch Customer Service. I highly recommend for you to reach out to this office for all of your insurance needs. Honestly have been just like Great Neighbors to me."
"Thank you Denney! We love to hear that we are doing a good job! We are always here to help. "
Steven Carraway
December 10, 2025
"I spoke with Makenna Roberts this afternoon via phone and she provided me with exceptional customer service. My request was fulfilled quickly and she was so friendly. Thanks again!"
"Great to hear Steven! Thank you so much for being a loyal Customer! We appreciate the review and you for trusting us with your insurance needs. "
Ken Caselden
December 2, 2025
"I’m giving a 5-star review for a very real reason.
I’m one of those people who hates paying for insurance. I cringe every time I see my health, auto, home, business, umbrella, and life premiums drain my checking account. I’ve also seen my fair share of situations—personally and professionally—where insurance did not pay out in ways that felt fair or reasonable.
That’s why my experience with Branden, Beth, and Clayton specifically—and the Branden Haines State Farm team as a whole—has stood out. They’ve been nothing but fantastic to work with, especially after the year we’ve had with hail damage and a car accident.
Any time I had a question or needed clarification, they responded quickly, walked me through the details, and never once made it feel like I was an inconvenience. That alone is rare these days.
I’m leaving this 5-star review because they honestly deserve more than 5 stars. Quite frankly, they deserve your premiums.
Coming from the guy who cringes every time he pays them…
I’m grateful. This group has not disappointed in the least."
"Thank you so much for the glowing review Ken! It is so good to hear that we are able to make it easy! "
Jordan Blemker - AHS
December 2, 2025
"Levi and Branden are wonderful to work with! They are very thoughtful and knowledgeable in their fields. I would recommend them to anyone!"
DMCR Properties
November 26, 2025
"Branden Haines staff is awesome to work with. Always willing to helps with any issues."
"We are happy to help & always make sure we can make it as smooth as possible. Thank you for being a valued customer! "
gabriel tindall
November 25, 2025
"Big shoutout to Mary! She has done the most work with anything I call about. Highly recommend her for any problems."
"Hi Gabriel! Thanks for the kind words for Mary. she is pretty awesome! "
JIM GRISSO
November 18, 2025
"So personable and professional. Great people to take care of all your insurance needs !"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Gabriel Kirtley
November 13, 2025
"Branden and Levi are great. Always take care of my insurance needs."
"Hi Gabriel! Thanks for the feedback! We are here to help! "
Tina Carman
November 13, 2025
"Levi was very helpful and professional. He provided effective and prompt responses to my questions and assisted my family in saving 500 dollars ."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Patrick Deem
November 12, 2025
"Can’t say enough about the professionalism I’ve dealt with at Brandon’s office. From Beth to the front desk I’ve never had a worry I wouldn’t be taken care off. Even when a little grump because of a claim issue on a totaled car, the team worked hard to get me what was owed. Thank you Team BH! Best team to deal with in my 26 years with them."
"Hi Patrick! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Maxten Miller
August 21, 2025
"Absolutely love everyone at Branden's office! Levi was nice and professional helping me get homeowners insurance for my first home. Mary is always a breath of fresh air when she answers the phone or greets me at the front desk. Beth has always been so helpful and knowledgeable. Branden has a fantastic team working for him and I'm proud to be insured there!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Luis Acosta
July 17, 2025
"Levi did a wonderful job and saved me a ton"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Genieva Maiden
July 9, 2025
"Max was super helpful."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Matt Mason
July 3, 2025
"Max was very helpful with the transition process. Explained everything very thoroughly."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Lakisha Harris
June 22, 2025
"10+ years down the drain. Someone made a mistake on my account costing me over 80 dollars extra being withdrawn from my bank. When I called I was told there was a misunderstanding and it's fixed but I can't get my money back, it will be credit on my insurance account and deducted over a few payments. I begged to have the money back in my bank so I can pay my bills, but to no avail. I budget 100 bucks a week to feed my family, 20 bucks for food doesn't go far these days. I have to skip my bill and get a late fee which my insurance company wont pay, nor will I get any interest. Someones mistake has cost me. Not a good business practice. I guess the money will be going back into my account after all since I will be going somewhere else for insurance.I don't like money being taken away from my family."
"Lakisha, we are truly sorry that there was a glitch in the system that caused the error. We really do appreciate your business and strive to have great customer service. "
Birdie Davis
May 21, 2025
"I was confused about my bill with State Farm, the Brandon Haines group. I have had insurance with them for years and have always gotten great service from them. I recently bought a new car and was confused about what I had paid and what I owed. I called in and spoke with Mary. She was great. She helped me figure out what was paid and what was not. She was very patient and understanding. She never once made me feel stupid for asking. She explained everything to me in plain English so I understood. I do so much appreciate the service I received. State Farm is there when I need them, and I am glad."
"We appreciate you Birdie! So glad we were able to help! "